Cleopatra Palace Hotel | Resort in Arona

| 9.0 (1002 Reviews) |  1 Bathroom
El Madronal Resort | Cleopatra Palace Hotel

Resort in El Madronal, Arona

Beachfront resort with bars, 6-minute walk to Las Vistas Beach
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar, and a conference center are onsite.
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Free toiletries
  • Shower/tub combination
  • Hair dryer
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Bed sheets
  • Laptop-friendly workspace
  • Safe
  • Desk
  • Phone
Breakfast
  • 24-hour room service
  • 1 restaurant
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Minibar
Parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free uncovered self parking on site
Accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
Activities
  • Golfing
  • Snorkeling
  • Windsurfing
  • Golf lessons
  • Surf lessons
  • Skydiving
  • Boat tours
  • Surfing/body boarding
  • Scooter/moped rentals
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Billiards/pool table
  • Tennis
  • Hot tub
  • Bicycle rentals
  • Spa services
Entertainment
  • Satellite channels
  • TV
General
  • Conference center
  • Business center
  • Reception hall
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Spanish
  • English
  • German
  • Russian
  • Italian
  • French
  • Smoke-free property
  • Humane treatment of captive wild animals
Guest Services
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Porter/bellhop
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Beachfront location
  • Lifeguards on site
  • Terrace
  • Pool sun loungers
  • Pool umbrellas
  • Balcony
Spa
  • Massages

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number h-38-4-0000346 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lisa
Dec 17, 2025 05:26:33 PM
Review Score:   10
Summary: The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.
See All Reviews

Room Arrangement

Room Info Facilities
Suite (2 adults and 1 child)
Room Size: m2
3 Twin Beds and Twin Sofa Bed
Suite (2 adults and 1 child)

General

Private bathroom, Slippers, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 1, Bed count minimum 3
Standard Room (2 Adults)
Room Size: 205 square feet m2
1 Double Bed
2 Twin Beds
Standard Room (2 Adults)

General

Square feet - 205, Private bathroom, Square meters - 19, Number of bedrooms - 1, Ping - 5.76, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Standard Room
Room Size: 204 square feet m2
1 Double Bed
2 Twin Beds
Standard Room

General

Number of living rooms 0, Square feet - 204, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.73, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Private Pool
Room Size: 226 square feet m2
2 Twin Beds
Superior Double Room, Private Pool

General

Square meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Slippers, Ping - 6, Bed count minimum 2, Private pool, Number of bathrooms - 1, Bed count maximum 2
Suite (Doble)
Room Size: m2
2 Twin Beds
Suite (Doble)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Slippers, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, Pool View (2 adults and 1 child)
Room Size: 205 square feet m2
1 Double Bed
2 Twin Beds
Standard Room, Pool View (2 adults and 1 child)

General

Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Standard Room, Pool View
Room Size: 205 square feet m2
3 Double Bed and Twin Beds
Standard Room, Pool View

General

Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Bed count maximum 3, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3
Standard Room, Sea View
Room Size: 205 square feet m2
1 Double Bed
2 Twin Beds
Standard Room, Sea View

General

Square feet - 205, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 19, Ping - 5.76, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Private Pool (2 adults and 1 child)
Room Size: m2
2 Twin Beds
Superior Double Room, Private Pool (2 adults and 1 child)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Slippers, Bed count minimum 2, Private pool, Number of bathrooms - 1, Bed count maximum 2
Standard Double or Twin Room, Sea View (2 adults and 1 child)
Room Size: m2
1 Double Bed
2 Twin Beds
Standard Double or Twin Room, Sea View (2 adults and 1 child)

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Cleopatra Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cleopatra Palace Hotel?

Check-in time for Cleopatra Palace Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cleopatra Palace Hotel have a swimming pool?

Yes, this Cleopatra Palace Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cleopatra Palace Hotel?

Best-rates for the Cleopatra Palace Hotel starts from $301 per night with includes TV, Balcony/Terrace, Accessibility, Bar, Toiletries, Laundry, Pool, Sports/Activities, Restaurant, Guest Services, Wheelchair Accessible, Parking, Security/Safety, Business Services, Wellness Facilities, Hot Tub, Internet, Air Conditioner, Spa, Child Friendly, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cleopatra Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cleopatra Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cleopatra Palace Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cleopatra Palace Hotel?

Based on the information reported by the owner or manager, the Cleopatra Palace Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cleopatra Palace Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD301
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