Shangri-La Bosphorus, Istanbul | Hotel in Istanbul
Hotel in Besiktas, Istanbul
Shangri-La Bosphorus, Istanbul is located between Dolmabahce Palace and Naval Museum on the European coast of the Bosphorus. This luxurious hotel offers an indoor pool, CHI, The Spa and elegantly decorated rooms with modern amenities. The rooms feature contemporary décor with Asian highlights. Each room is equipped with high-tech products, free high-speed internet, a flat-screen TV and an iPod docking station. Each suite has a separate living room and two terraces with Bosphorus view. The marble bathrooms have heated floors, bathtubs and Bvlgari toiletries. IST TOO serves selected dishes of world cuisine including Japanese, Southeast Asian, Mediterranean and Turkish flavors. Shang Palace, hotel's signature restaurant is Shangri-La's culinary introduction to the city of Istanbul. Shang Palace offers delicacies of Chinese cuisine with a refined and contemporary décor. Lobby Lounge is an ideal place to enjoy the special performance of Kung-Fu Tea Master and taste more than 100 types of Chinese teas and pastries. CHI, The spa at Shangri-La Bosphorus, includes a heated indoor pool, sauna, traditional Turkish Bath, hot tub and steam rooms. Private spa suites are also available. Besiktas Ferry Port is just a few steps from the hotel. Taksim Square is within 1.2 mi while Istanbul Airport is 33 mi from the property. Free private parking is available on site.
Shangri-La Bosphorus, Istanbul is located in Istanbul.
This 214 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Business Services, Restaurant, and several others. This is a 5 star rated property and has over 1207 reviews with the average score of 9.1 . Coming to Istanbul and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 214 Bedrooms Hotel if you want to learn more about this place in Istanbul. These details are authentic, as they are provided by our partner, booking.com.
This Shangri-La Bosphorus, Istanbul in Istanbul is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Bosphorus, Istanbul”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Kid-friendly buffet
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Wine/Champagne
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Special diet meals (on request)
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Restaurant
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Breakfast in the room
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Kids' meals
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Accessible parking
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Free parking
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Parking on site
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Private Parking
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Parking
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Parking garage
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Hair coloring
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Fitness center
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Hair treatments
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Body scrub
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Spa lounge/Relaxation area
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Sauna
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Spa/Wellness packages
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Massage
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Manicure
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Pedicure
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Haircut
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Indoor pool
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Beauty services
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Hot tub/Jacuzzi
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Public Bath
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Personal trainer
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Fitness
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Fitness classes
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Hairstyling
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Turkish/Steam Bath
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Locker rooms
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Spa facilities
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Facial treatments
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Body treatments
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Spa
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Pet friendly
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Facilities for disabled guests
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Air conditioning
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Non-smoking rooms
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Family rooms
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Wifi in all areas
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Elevator
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Safe
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Hypoallergenic room available
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Smoke-free property
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Heating
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Soundproof rooms
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Designated smoking area
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ATM on site
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Baggage storage
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Valet parking
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Daily housekeeping
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Business center
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Shuttle service
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Private check-in/out
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Suit press
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Concierge
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Pet bowls
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Dry cleaning
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Laundry
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24-hour front desk
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Room service
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Airport shuttle
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Hair/Beauty salon
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Meeting/Banquet facilities
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Fax/Photocopying
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Express check-in/out
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Ironing service
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Car rental
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Shuttle service (additional charge)
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Currency exchange
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Airport shuttle (additional charge)
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Invoice provided
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Wifi
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Free Wifi
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Internet
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Garden
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Terrace
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CCTV outside property
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24-hour security
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Security alarm
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CCTV in common areas
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Fire extinguishers
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Key card access
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Smoke alarms
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Guest accommodation sealed after cleaning
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Breakfast to-go containers
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Process in place to check health of guests
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Face masks for guests available
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Thermometers for guests provided by property
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Contactless check-in/out
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Physical distancing rules followed
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Cashless payment available
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Kids' pool
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Swimming pool
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Airport drop-off
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Airport pickup
Policies
Please note that the credit card used at time of booking needs to be presented during check in, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room
Room Type:
Twin/Double
Room Size:
50 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of waterGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsBathroomConditioner, Shampoo, Hairdryer, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Body soap, ToiletLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorViewInner courtyard viewSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Deluxe Room with City View
Room Type:
Twin/Double
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsBathroomConditioner, Shampoo, Hairdryer, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Body soap, ToiletLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsServicesWake-up serviceKitchenCoffee machine, Electric kettleViewQuiet street view, City viewAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Deluxe Room with Partial Bosphorus View
Room Type:
Twin/Double
Room Size:
43 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Shower, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyCable channels, Telephone, iPod dock, DVD player, Flat-screen TV, TV, Satellite channelsLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Premier Room with Bosphorus View
Room Type:
Twin/Double
Room Size:
42 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of waterGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsBathroomConditioner, Shampoo, Hairdryer, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Body soap, ToiletLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Terrace Junior Suite with Bosphorus View with exclusive Horizon privileges
Room Type:
Twin/Double
Room Size:
42 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathrobe, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsOutdoorsBalcony, Terrace, Outdoor dining area, Outdoor furnitureLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorLayoutWindowSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Executive Suite with exclusive Horizon privileges
Room Type:
Double
Room Size:
80 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathrobe, Guest bathroom, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Bathtub, Slippers, Towels, Toilet paper, Shower, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Hypoallergenic, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyCable channels, Telephone, iPod dock, DVD player, Flat-screen TV, TV, Satellite channelsLiving AreaDesk, Sitting areaBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorViewQuiet street viewSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Deluxe Bosphorus Suite with exclusive Horizon privileges
Room Type:
Suite
Room Size:
110 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathrobe, Guest bathroom, Shower cap, Private bathroom, Free toiletries, Bathtub, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Hypoallergenic, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyCable channels, Telephone, iPod dock, DVD player, Flat-screen TV, TV, Satellite channelsLiving AreaDesk, Sitting areaBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorLayoutWindowSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Bosphorus Duplex Suite with exclusive Horizon privileges
Room Type:
Suite
Room Size:
100 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Hairdryer, Shower cap, Private bathroom, Bathtub, Free toiletries, Slippers, Towels, Toilet paper, Body soap, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsOutdoorsBalcony, Terrace, Outdoor furnitureLiving AreaDesk, Dining area, Sitting areaBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenDining table, Coffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorLayoutWindowSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
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Barbaros Suite with exclusive Horizon privileges
Room Type:
Suite
Room Size:
120 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Shower cap, Private bathroom, Bathtub, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyCable channels, Telephone, DVD player, Flat-screen TV, TV, Satellite channelsKitchenKitchenette, Coffee machine, Electric kettleOutdoorsBalcony, Terrace, Outdoor dining area, Outdoor furnitureLiving AreaDesk, Dining area, Sitting areaBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea view, City viewServicesWake-up serviceAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Executive Bosphorus Suite with Terrace with exclusive Horizon privileges
Room Type:
Suite
Room Size:
100 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Additional bathroom, Guest bathroom, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Bathtub, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke Alarm, Tile/Marble floorMedia & TechnologyCable channels, Telephone, DVD player, Flat-screen TV, TV, Satellite channelsOutdoorsBalcony, Terrace, Outdoor furnitureLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsServicesWake-up serviceKitchenCoffee machine, Electric kettleViewSea view, City viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorEntertainment & Family ServicesBooks, DVDs or music for childrenRoom amenitiesFeather pillowSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Deluxe Twin Room with City View
Room Type:
Twin
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, TelephoneLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsServicesWake-up serviceKitchenCoffee machine, Electric kettleViewLandmark view, City viewAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Premier Twin Room with Bosphorus View
Room Type:
Twin
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Bathtub, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Interconnecting room(s) available, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, Flat-screen TV, Satellite channelsBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Horizon Terrace Jr. Suite with Bosphorus Room with exclusive Horizon privileges
Room Type:
Twin/Double
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsBathroomConditioner, Shampoo, Hairdryer, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Body soap, Toothbrush, ToiletOutdoorsBalcony, Terrace, Outdoor dining area, Outdoor furnitureLiving AreaDeskBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Horizon Terrace Bosphorus Room with exclusive Horizon privileges
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Shower cap, Private bathroom, Free toiletries, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsOutdoorsBalcony, Terrace, Outdoor dining area, Outdoor furnitureBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
|
Horizon Bosphorus King room with exclusive Horizon privileges
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of waterBathroomConditioner, Shampoo, Body soap, Hairdryer, Bathtub or shower, Shower cap, Private bathroom, Free toiletries, Bathtub, Slippers, Towels, Toilet paper, Shower, Toothbrush, ToiletGeneralIroning facilities, Trash cans, Air conditioning, Safe, Key card access, Carpeted, Lockers, Heating, Iron, Soundproof, Smoke AlarmMedia & TechnologyTV, Cable channels, Telephone, iPod dock, Flat-screen TV, Satellite channelsBedroomWardrobe or closet, Extra long beds (> 6.5 ft), Linens, Alarm clock, Childrens' cribsViewView, Sea viewServicesWake-up serviceKitchenCoffee machine, Electric kettleAccessibilityUpper floors accessible by elevatorSafety featuresAir purifiersExclusive servicesConcierge services, Free spa access, Free gym accessCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Shangri-La Bosphorus, Istanbul pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shangri-La Bosphorus, Istanbul?
Check-in time for Shangri-La Bosphorus, Istanbul starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shangri-La Bosphorus, Istanbul have a swimming pool?
Yes, this Shangri-La Bosphorus, Istanbul has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangri-La Bosphorus, Istanbul?
Best-rates for the Shangri-La Bosphorus, Istanbul starts from $496 per night with includes Business Services, Restaurant, Breakfast, Child Friendly, Hot Tub, Pet Friendly, Pool, Bar, Toiletries, Entertainment, Laundry, Parking, Designated Smoking Area, View, Private Pool, Security/Safety, Spa, Guest Services, Air Conditioner, Balcony/Terrace, Accessibility, Fireplace/Heating, Internet, Wellness Facilities, Wheelchair Accessible, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangri-La Bosphorus, Istanbul a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangri-La Bosphorus, Istanbul wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangri-La Bosphorus, Istanbul is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangri-La Bosphorus, Istanbul?
Based on the information reported by the owner or manager, the Shangri-La Bosphorus, Istanbul indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangri-La Bosphorus, Istanbul?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
