The Moon Boutique Hotel & Spa | Hotel in Florence

| 9.6 (558 Reviews) | 1 Bathroom

Santa Maria Novella Hotel | The Moon Boutique Hotel & Spa

Hotel in Santa Maria Novella, Florence

A full-service spa, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and concierge services.
The Moon Boutique Hotel & Spa offers 23 air-conditioned accommodations with minibars and safes. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11 am express check-out available

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for eur 15 per day.

Payment Policy

Airport shuttle fee: eur 80.00 per vehicle (one-way) uncovered self parking fee: eur 35 per day (in/out privileges) crib (infant bed) fee: eur 15 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number it048017a1rdjbvclq safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Erin

May 15, 2026 12:24:56 AM

Review Score: 8

Summary: Overall, The Moon is an excellent hotel experience with fantastic staff. The only part that wasn't great was my check-in, and that's because the guy working the front desk watched me struggle with four bags, having to walk each one up the steps (solo traveler) on a very hot day (I had just walked from the train station and was clearly sweaty and exhausted), and made no effort to help or even to stand up from behind the desk and greet me. He wasn't on the phone, and wasn't helping anyone else (there was no one else in the lobby at this time). He barely even smiled. I thought it was strange. Everyone else I encountered was amazing - the guy who manages the spa - SO nice and helpful. Special shout-out to JoJo, the night desk clerk, who, when I checked out at 4 am, was SO helpful with my bags, offering me a water, helping me carry the bags down the steps to the taxi, and just so friendly and warm. Check-in should have been the same, if not even better. The room is beautiful and SUPER clean. Definitely book a room with spa access. The spa is amazing, with different types of water therapy and relaxation that you can just use on your own for a window of 1.5 hours. You do have to book your slot in advance though, as they limit the number of people using it at the same time. I used it both days I was there. After long days walking all over the city, it was so restorative.

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FAQ's

Is this Santa Maria Novella hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santa Maria Novella hotel have a swimming pool?

No, this Santa Maria Novella hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Maria Novella hotel?

Best-rates for the Santa Maria Novella hotel starts from $215 per night with includes Air Conditioner, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Internet, Parking, Laundry, TV, Accessibility, Security/Safety, Spa, Bar, Child Friendly, Hot Tub, Business Services, Bedding/Linens, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Maria Novella hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Maria Novella hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Maria Novella hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Maria Novella hotel?

Based on the information reported by the owner or manager, the Santa Maria Novella hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Maria Novella hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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